Hush & Bloom – Privacy Policy

Last updated: 24 February 2026

Hush & Bloom (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website (www.hushandbloom.com), purchase products, or subscribe to newsletters.

By using our site, you consent to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following information:

1.1 Personal Information

• Name

• Email address

• Billing and shipping address

• Payment information (processed securely via Stripe; we do not store card numbers)

1.2 Website Usage Information

• IP address

• Browser type and version

• Pages visited and time spent

• Referring website

1.3 Cookies & Tracking

• Cookies are used to enhance experience, analyze traffic, and show personalized content/ads.

• See our Cookie Policy for full details.

2. How We Use Your Information

We use your information to:

• Process orders and payments

• Deliver products and services

• Communicate about your account or purchases

• Send newsletters, promotions, or updates (with consent)

• Improve our website and content

• Comply with legal obligations

3. Legal Basis for Processing (UK/EU GDPR)

We process your data based on:

• Consent (e.g., newsletters, cookies)

• Performance of a contract (e.g., orders)

• Legitimate interests (e.g., improving services)

• Compliance with legal obligations

4. Sharing Your Information

We do not sell your personal data. We may share information with:

• Payment processors (Stripe) to handle payments

• Delivery companies for shipping orders

• Analytics providers (Google Analytics, etc.) to improve website performance

• Legal authorities if required by law

5. International Transfers

• Your data may be transferred outside the UK/EU if necessary (e.g., Stripe servers).

• Appropriate safeguards are in place to ensure protection according to UK GDPR.

6. Security

• We implement reasonable technical and organizational measures to protect personal data.

• No method of transmission over the internet is 100% secure.

7. Retention of Data

• We keep your personal data only as long as necessary for the purposes outlined above or as required by law.

• After this period, data is securely deleted or anonymised.

8. Your Rights

Depending on your location, you may have the following rights:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Withdraw consent where processing is based on consent

• Object to processing for direct marketing

• Data portability

To exercise your rights, contact info@hushandbloom.com

9. Cookies & Tracking

• We use cookies and similar technologies to improve your experience.

• For details, see our Cookie Policy.

10. Email Subscriptions

• You may unsubscribe from newsletters at any time via the unsubscribe link in emails.

• We will never sell or share your email with third parties for marketing.

11. Children’s Privacy

• Our website is not directed at children under 13.

• If we learn that personal data of a child under 13 has been collected without parental consent, we will delete it.

12. Changes to This Policy

• We may update this Privacy Policy at any time.

• “Last updated” reflects the most recent version.

• Continued use of our website or services constitutes acceptance of the updated policy.

13. Contact Us

For questions, concerns, or complaints about privacy, contact:

Email: info@hushandbloom.com